Starting February 2024, most OneDrive accounts have a quota of 25 GB of storage. (Larger accounts have a quota set above their current storage amount on that date.) If your account reaches its storage limit, OneDrive won't allow you to upload or create files until space is cleared or you request more space.

Check Your Current Storage

1. Open OneDrive on the web and sign in with your Cornell account.
2. Click on the gear icon in the top right, near your profile icon.
   
3. Select OneDrive settings. 
   
4. On the Settings screen, select More Settings.
   
5. Under Features and storage, select Storage Metrics.

The thermometer (upper right) shows how much available free space you have. To see where your storage is being used, click the Documents folder.

How to Clear Space

If you would like to free up some space, you can remove files from your OneDrive account. 

• To make additional space you will need to delete files and folders. Files in the recycle bin still count against your storage quota. This means space is not freed after you delete files until 30 days have passed and they are automatically permanently deleted, or you manually empty your recycle bin.
• If you still need quick access to these files, and you also need additional space, review Cornell's File Storage options. Alternative file storage options are available depending on your needs.

Files shared with you do not count against your storage limits.

How to Get More Storage Space

Remember, no matter how much you have stored in OneDrive, the quota added on February 19, 2024 was higher than your current use, with some additional space. You can request an increase if you still need more space.

If you would like to talk to someone about the change, please submit a request and a staff member will be in touch soon.

Also explore the options at File Storage at Cornell. If you work with sensitive or high risk data, refer to the information about Regulated Data.