Latest News
When Plans Change: Lessons in Adaptability and Service
Decades of Cornell volunteer service helped Robert Talda strengthen his leadership, communication, and customer service skills in Information Technology.
Technical Support Chatbot in Team Dynamix App Launches August 4, 2026
A new Ask Big Red Technical Support Chatbot launches in TeamDynamix on August 4, 2026. Designed for IT professionals, the chatbot provides technical support guidance directly within TeamDynamix and will initially be available through the CIT-Technician v2 dashboard.
Zoom Changes Add Webinars to Most Employee Accounts
Starting July 10, 2026, changes to the Zoom licensing structure changed slightly. Zoom accounts at Cornell now include Essentials (for faculty, staff, academic, temporary, exception, and affiliate employment classifications) and Student (for students and anyone not in the Essentials category).
Preview the New Look for Zoom on the Web
Take the opportunity to preview changes to the Zoom interface on the web, which Zoom will implement at the end of August.
New Scams Target Student Jobseekers
The Cornell community has experienced an increase in phishing attempts over the past week. Scammers are impersonating the Office of Career Development to offer students work-study opportunities and remote internships. Learn more about common red flags, how to verify the messages (or report them when necessary) and what to do if you responded to a scam.
Microsoft Teams Feature Updates Improve Usability and Security
New features introduced in the summer of 2026 address everyday frustrations and/or increase security for Microsoft Teams data, resources, and community members.
Building Community Across IT: Town Hall Shares Roadmap for the Future
What happens when 850 technology professionals come together as one community? At Cornell's first All-IT Town Hall, university leaders shared their vision for the next chapter of Evolve IT, emphasizing stronger connections, shared opportunities, and a future built on collaboration without losing the local relationships and expertise that make Cornell's Information Technology community successful.
Service Management Special Interest Group (SIG) Meets July 15
Help shape the conversation around topics of interest to Service Management professionals in this monthly meeting on July 15, 2026.
Spot the Phish. Report It. Celebrate It.
Outlook's built-in Report Phishing feature helps protect Cornell, supports the security team, and rewards employees for practicing one of the most important cybersecurity skills.
Recenter, Refocus, Reconnect: Supporting Well-Being Through Change
Feeling stretched by competing priorities and constant change? Explore learning opportunities designed to help Cornell IT professionals recenter, refocus, and reconnect while building sustainable approaches to work and well-being.