Contact: 607-255-5500 or submit a ticket via the CITSG Desktop Support homepage

Executive Technology Support is a service offered by CIT that provides IT support for Cornell executives and their immediate representatives, serving the President and Vice President's Offices, the University Counsel, the Offices of the Provost and Vice Provosts, and the Board of Trustees Office. IT support services include:

• Desktop, laptop, and mobile device support
• Technical consulting/planning for current/future technologies
• Proactive product research
• User education and training
• Security consulting
• Operations support including:
  • diagnostic and problem resolution
  • hardware and software acquisitions, upgrades, and installations
  • backups
  • server support, maintenance, and troubleshooting

For questions about the service call 255-5500.

Costs

Executive Technology Support is a fee-based service for Cornell's senior leaders. For a service consultation call 255-5500.

ETS Staff

• Jacob Snell - Manager & Executive Support Technical Consultant

• Nigel Deakin - Executive Support Technical Consultant

• Jan Kossowski - Executive Support Technical Consultant