Set a NetID Recovery Email Address
This article applies to: NetIDs , Security & Policy
About the Recovery Email Address
Setting a recovery email address lets you receive an email with a special link to recover access to secure Cornell services without needing to contact the Cornell IT Service Desk. It is used to restore access if you forget your password or to contact you if Cornell suspects your regular NetID account has been compromised by unauthorized activity.
We strongly recommend setting up a recovery email address at your earliest opportunity. If you already have security questions, that method will continue to work until you set up a recovery email address. Afterward, however, you'll use your recovery email address instead, and the older security question method will be deactivated for your account.
The recovery email address may be used to:
- restore access when you have forgotten your password;
- restore access when your account has been locked;
- contact you or communicate with you when your NetID account is no longer trusted by IT administrators because of suspected unauthorized access or activity.
Set a Recovery Email Address
When deciding on an email account to choose for your recovery email address, it should be:
- An email address that you use regularly, but that is not your Cornell NetID email address;
- A non-Cornell account that only you can access;
- Protected by two-factor authentication provided by the email service or vendor.
To set your recovery email:
- Go to Manage Your NetID (links to external website).
- Click .
- Follow the instructions on the Recovery Email Address webpage.
If you have already set a recovery email address, this page will let you change the recovery email address.
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