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Enable Other Accounts in FileVault

For Technical Support Providers: This page describes how to add other accounts to the list of users enabled to decrypt and use a FileVault 2 encrypted drive

This article applies to: FileVault

This information is intended for technical support providers. End-users should contact their technical support for assistance.
  1. Open System Preferences, then select Security & Privacy.
  2. Click the FileVault tab.
  3. If the padlock icon at the lower left is locked, click it and enter admin credentials.
  4. Click Enable Users.
  5. In the list of users, for each user you are enabling, click Enable User, then enter the user's password and click OK. You will then see a confirmation checkmark for each user enabled.
  6. Click Done.


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