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Cornell University

Request Assistance with Endpoint Management Tools

This article applies to: Endpoint Management Tools

Only IT service group directors and their designates may initiate requests for Endpoint Management Tools service or support (this page). If you are not an IT service group director or a designate, please contact the IT Director in your area.

Please contact us via one of these email addresses linked at the bottom of this page for assistance with any of the following:

  • Request service initiation
  • Report a problem
  • Request an OS deployment for a new or repaired computer using boot media (no request needed for other types of OS deployments)
  • Request a report of warranty status of workstations in your area
  • Request a report subscription (any standard report delivered on your schedule with your criteria)

Contact Addresses

Windows: md-pc@cornell.edu

Mac: md-mac@cornell.edu

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