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Endpoint Management Tools Technical Requirements

This article applies to: Endpoint Management Tools

This service is intended for IT support professionals. End users should contact local IT support.

Endpoint Management Tools is designed to work “out of the box” with standard hardware configurations as outlined below. Drivers for this hardware are included and testing is done with this hardware. 

Other hardware MAY work, but, particularly with regard to operating system deployment, results may vary and we cannot guarantee trouble-free operations for non-standard hardware included in the managed pool. Support for problems associated with managing non-standard hardware will be limited, and may be subject to an hourly consulting fee. See our Fees article for more information about rates.

Windows systems should be one of the following capable of running Windows 7 or later:

(last updated April 2016)

  • Dell Optiplex 7x series, beginning with the 755
  • Dell Latitude E series

Mac systems should be one of the following, capable of running OS X 10.7 or later:

(last updated January 2017)

  • MacBook (2008 or newer)
  • MacBook Pro (2008 or newer)
  • MacBook Air (2008 or newer)
  • Mac mini (2007 or newer)
  • iMac (2008 or newer)
  • Mac Pro (2006 or newer)
  • Xserve (2006 or newer)

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