Looking for quick answers to Microsoft questions? Ask Big Red, Cornell's IT chatbot, has expanded its knowledge base to include both IT@Cornell resources and Microsoft's official support documentation.This generative AI feature, created in partnership between the IT Communications &…

You may need some familiarity with HTML and CSS when editing.The banner is called a Pinned Message by Ivy AI and is currently configured to appear at the top of the chatbot when the visitor first opens it.