For Sales Made Through the CU Software Online Store

The CU Software ordering system stores the product license codes and download information on the Activation Information page for each individual order.

You can look up this information at any time:

1. Go to the CU Software Online Store.
   • Cornell users, click on Cornell SSO to log in with Cornell NetID and password.
   • Weill users, click on Weill SSO to login in with your CWID and password. The Cornell University Software Licensing page will load.
2. Click the My Orders tab in the red bar at the top of the page.
3. Click View Order next to the order you are looking up product license codes for. All details of your order will display, including billing and shipping information and a list of all products on the order. 
4. Click Activation Information next to the relevant software item. On the Activation Information page, you will find any product keys, license files, or special instructions required for activating the software, as well as links to download, and activation instructions.

For Sales Made Outside the CU Software Online Store

If your sale was made through a different channel, such as a special order through the Cornell Store—including CU Software server products that are individually priced—your sale will not be recorded in the Online Order System. You won't be able to access your product codes via our self-service site. For such sales, your codes will be emailed to you directly from the Cornell Store's Tech Connection Licensing Team. If you need another copy of your product code, please send an email request to the Cornell Store's Software Licensing Team at tclicensing@cornell.edu.