One of the responsibilities of an e-list administrator is to provide technical assistance to the list's subscribers.

You'll get messages and calls from people around campus (possibly around the world) who need help. Below you'll find resources for supporting your list members, including “boilerplate” text that you can customize for your list. 

Explain How to Join (Subscribe to) Your List

If Your List Allows People to Subscribe for Themselves

Learn how to join e-lists.

If an Administrator Must Manually Add New Members

After adding the member to your e-list, you can tell them to refer to the Simplelists documentation for helpful instructions.

Explain How a List Member Can Post a Message to the List

Send an email from your email account to listname-L@lists.cornell.edu. Learn more about e-list attachment and message size limits.

Explain How to Leave (Unsubscribe From) Your E-list

If Your List Allows People to Unsubscribe Themselves

Learn how to leave e-lists

If an Administrator Must Manually Remove Members

For some e-lists, members are legally obligated to be subscribed as part of their employment. In all other cases, legally, e-list members must be allowed to unsubscribe. When appropriate, remove the member from your e-list, and let them know when they have been unsubscribed. 

Explain How a List Member Can Approximate the Lyris Once-a-Day Digest Membership

While Simplelists doesn't have a digest membership feature, by Creating a Rule Based on a Message you can configure your email client to file all email from the e-list to its own folder.

Explain How a List Member Can Get in Touch With the List’s Administrator

If you need assistance with an e-list, email the e-list's administrators at listname-L-manager@lists.cornell.edu.

If you don't get a response within two business days, or your question is not about a specific e-list, you can submit a support request.