PCard Receipt Processing FAQ
This article applies to: PCard Receipt Processing
Questions for Cardholders
PCard holders and/or those who submit receipts on behalf of a Cardholder.
If you make purchases with a PCard, you are a Cardholder. If you work with the ImageNow solution to validate supporting documentation and ensure policy compliance, you are a Coordinator.
Questions for Cardholders
Enter your NetID and NetID password.
- PDF (commonly used file format - "Portable Document Format")
- DOCX (Microsoft Word document)
- DOC (older version of Microsoft Word document)
- TXT (text document)
- JPG (image format)
- PNG (image format)
- TIF (image format)
- Your account number
- Business purpose
- For business meals, list the attendees
- Was alcohol purchased?
No. If the business purpose and account information are included on the receipt, you can enter "see receipt" on the submission form.
Yes. You will receive an email notification for each charge or credit on your PCard.
No. You will receive all email notifications. You can set up a rule (filter) to move them into another email folder if you don't want to see them in your Inbox.
Using Rules with Outlook on the Web (recommended method)
If you know the name of the account, you can enter the name in this field. If you don't know the account number or name, contact your FTC (Financial Transaction Center) / BSC (Business Service Center) for assistance.
If you haven’t received an email notification yet, either the vendor has not charged your PCard or the bank has not yet sent the batch file to Cornell for loading into KFS.
The best practice is to wait for the email notification, which indicates that your card has been charged and Cornell has received the transaction from the bank file. If you prefer, you can use the PCard Receipt Submission link and fill in all of the fields and attach your receipt.
TIP: If you wait for the email notification many of the transaction details will be automatically filled in.
Contact US Bank immediately and report the transaction as potential fraud. The customer service number is 1-800-344-5696. Outside the U.S., call collect 701-461-2010.
It's a reminder email requesting a PCard receipt or supporting documentation that you may not have submitted yet. The 10 days is calculated based on the KFS “create” date, not the “transaction” date.
Confirm you submitted your receipt from the PCard Portal page. If you see the transaction in your PCard Portal log, then you are all set and no further action is necessary. The responsibility is with the PCard Coordinator (in the FTC/BSC) to review your supporting documentation and approve the KFS PCDO e-doc.