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Enterprise Content Management Technical Requirements

This article applies to: Enterprise Content Management


Perceptive Content Client

Hardware Processor
Requires a 2.0 GHz or greater processor. A dual core processor is recommended for increased performance.

Screen Resolution
The required minimum screen resolution is 1024 x 768.  A 1280 x 1024 SVGA screen resolution is recommended. Dual monitors are supported.

Scanning
For scanning, the Perceptive Content client machine must be either USB compatible or able to accept a SCSI expansion card based upon the interface of your scanner. For USB scanners, revision 2.0 is recommended. The scanner may require a faster machine, a specific operating system, or more memory than required by Perceptive Content. For more information about scanner requirements, refer to the scanner manufacturer’s documentation.

Operating Systems
Microsoft Windows 10 (Perceptive Content also supports Windows 7 and 8.1, but Cornell Information Technologies does NOT support these operating systems.)

Network
A dedicated, “always on” connection is required from Perceptive Content Client to Perceptive Content Server.

For a LAN environment
A 10-Mb connection is required. A 100-Mb connection is recommended for performance. A 100 Mb Ethernet connection is required for a scan station. A 1-Gb Ethernet connection is recommended for best performance. 

For a WAN environment
A 1.5-Mb connection is required. A 4.5-Mb connection is recommended. A high-volume scan station in a WAN is not recommended.

Memory
2 GB of available RAM is required. Consult your scanner manufacturer for recommended memory options.

Disk Space
1 GB available hard disk space is required. Scan stations may require more temporary storage space, depending on scanning volume.

PerceptiveWeb

PerceptiveWeb enables users to view and work with Perceptive Content documents in a web browser.

The minimum technical specifications required for the PerceptiveWeb client are as follows:

Hardware Processor
Requires a 2.0-GHz or greater processor. A dual core processor is recommended for increased performance.

Screen Resolution
The required minimum screen resolution is 1024 x 768. A 1280 x 1024 SVGA screen resolution is recommended. Dual monitors are supported.

Operating Systems

  • Microsoft Windows 10 (Perceptive Content also supports Windows 7 and 8.1, but Cornell Information Technologies does NOT support these operating systems.)
  • macOS 10.14 or higher, running the latest version of Oracle JRE. (Perceptive Content also supports macOS 10.10 through 10.13, but Cornell Information Technologies does NOT support these operating systems.)
  • iOS 8 or higher

Browsers

  • Mozilla Firefox for Windows and Macintosh
  • Google Chrome for Windows
  • Internet Explorer 11.x for Windows.
  • Apple Safari for macOS 10.10 or higher, iOS 8 or higher

Supported browser versions are listed, however we recommend that you upgrade to the latest patch of the supported browsers. Note that some browsers release automatic updates and some browsers no longer support version numbers. Refer to Oracle Certified System Configurations for JRE 7 and 8 for specific browser and Java compatibility.  
Browser versions that are updated after you install PerceptiveWeb are also assumed to work unless otherwise noted. Contact Product Support if you find browser incompatibility.

Network
PerceptiveWeb requires a high-speed Internet connection capable of 1.5-Mbps download and 384-Kbps upload. 1.5-Mbps upload is recommended when using the client to capture documents.

About this Article

Last updated: 

Monday, October 19, 2020 - 9:47am

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