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Cornell University

Documentation and Knowledge Management

Get help with different types of documentation

We produce documentation and offer related services in support of CIT. To get help with IT documentation use our online request form.

Online Technical Documentation

  • “How-to” guides
  • “Getting started” guides
  • Quick reference guides
  • Job aids
  • Command references
  • Specification guides
  • System administration guides

Documentation Needs Sssessment

  • Analysis of product/service feature functions
  • Recommended documentation plan

Custom Documentation

  • Documentation assessment for on-going program or product enhancements
  • Documentation program recommendations
  • Documentation delivery

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