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Download Files and Folders from Box

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You can download files or folders from Box to your computer or device. You may want to do this when the content no longer needs to be shared with multiple people through Box, but you'd like it for your own reference later. 

If you try to download 15GB or more at a time, Box will say it's too large. Try saving only part of the content as one download, then do one or more additional downloads for the rest. You can also download using Box Drive or FTP. Make sure your device has enough storage space to accommodate what you're downloading. Message from Box indicating selected content exceeds 15GB limit

Download Files or Folders Stored Inside the Folder You're Looking At

When you're examining a folder in Box, you can download a file or folder in the list.

To download a single item

  1. Highlight it by clicking somewhere that isn't a link. (The space between the name and when it was updated may work.) Select an item from a list in Box
  2. When an item is highlighted, a download icon will appear in the upper right. Selecting an item make the Download option appear
  3. If that's the only file or folder you want to save, click Download. You may see a message indicating that the download will begin shortly. Box may take a moment to prepare your download
  4. The item will be saved to your computer or device.
Folders that are 15GB or less are downloaded as compressed ZIP files. Some computer or device operating systems will automatically turn them back into folders again, or you may need to unpack them by double-clicking on them.

Download Multiple Items

If you're using a computer, you can select multiple files or folder for download at once. 

If they are together in the list, hold down the shift key and select the first and last items you want to download.

Select multiple items in a row in Box by holding shift while clicking the first and last

If the items are not together in the list, hold Control on a Windows computer or Command on a Mac and individually click the items you want to download. 

Download the Entire Folder You're Looking At

You can save the whole folder you're examining.

  1. Click ... (More Options) More options
  2. Select Download. Box more options download

If you run into difficulties with your download, see Box's Common Issues with Downloading.


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