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The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.

Think a service might be broken? Check the IT Alerts page.

Ways to...Read more

An acceptable use policy will be displayed to a guest under these two situations:

A guest is registering for a GuestID using the single GuestID self-registration method. The guest must acknowledge reading and agreeing to the acceptable use policy prior to submitting the registration...Read more
Change to Sponsored NetID Process
An online form is now available to use to request Sponsored NetIDs (see procedure below). The new process eliminates the need for a sponsor letter, makes the process more secure, and allows the person receiving the NetID to upload a photo...Read more

The IT Service Desk (ITSD) onboarded Alumni Affairs and Development on August 4, 2016, making them the seventh college or unit to onboard to CIT’s central IT service desk. The other units to onboard: College of Human Ecology, CIT-DFA, the Vet School, Law School, IPP-HR, and Student Services IT...Read more

Do you have coding, theming, designing, content management, project management, or other Drupal skills you’d like to share? Cornell DrupalCamp 2016 is looking for session proposals. The deadline to submit a proposal is Friday, August 12, 2016.Read more


The following utilities meet industry best practices for data sanitization on common read/write media including:

Hard disks Floppy disks USB drives Utility Disk File PC/Win Mac Other DBAN
...Read more

From Merriam-Webster online:

unsolicited, usually commercial email sent to a large number of addresses


etymology: from a skit...Read more

When secure, authenticated remote access to a campus resource is needed, GuestIDs may be used with a departmental Virtual Private Network (VPN.) GuestID VPN will only work under the following conditions:

The unit that the guest is affiliated with has a...Read more

Different types of electronic IDs are used at Cornell to meet the needs and requirements of different groups and situations. Three that are commonly used are NetID, Sponsored NetID, and GuestID. In combination with the associated password, the ID enables access to non-public resources and...Read more