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Domain name system (DNS) servers maintain a list of IP addresses and corresponding names for all the servers on the Internet. Your computer has to be able to connect to a DNS server in order for you to be able to use the Internet.
Dynamic Host Configuration Protocol (DHCP) is a TCP/IP standard…
Cornell's IT Communication and Documentation team is responsible for the website and for maintaining the information and can be reached through the Comments? box at the bottom of most pages.
Avaya Communicator is a "softphone," that is, a method of placing and receiving telephone calls through your computer's network connection.
This software isn't generally available to the campus community. Due to specific technical and support requirements, it is only available, as needed, to…
Keep Zoom meetings and webinars private and safe from unwanted attendees and Zoombombing and learn about Strategies to Block AI Bots from Zoom Sessions.Meetings vs.
Going online from a personal device like a tablet, phone, or computer creates a pipeline to an immense collection of resources and data, but the sheer size of the Internet also makes it an easy place for bad actors to hide and scope out their victims. Create a ring of protection around devices and…
Cornell Students, Faculty, Staff, and Affiliates
Use Eduroam for secure wi-fi connection on campus. (You must use eduroam to comply with Policy 5.10, Information Security.)
These recommendations apply to personally-owned computers that will be used to access Cornell services. (Faculty and staff using university-owned computers should work with their unit's technical support and business office.)
Identity and Access Management is provided through a suite of mission-critical services, which support secure access to Cornell's IT services and systems. Implementing a set of tools, policies, and practices to manage authentication helps safeguard university data and ensures that only authorized…
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Providing Desktop Support for users and devices across over 50 campus units.Get HelpUse our online forms below to get exactly the help you need as quickly as possible.
Standard Service for Colocated Servers in the Data CenterManaged Systems: 24-hour system monitoring, basic level troubleshooting, system rebooting, and System Administrator notification as neededNetwork connectivityEnvironmental systems (cooling, humidity)Uninterruptible power with generator backup…
Event Technical Support services meet the audio-visual (AV) needs of events through a fee-based service. From webinar support to hybrid events, our team has the staff, expertise, and equipment to meet your event's technical needs, including:
Intakes and DiscoveriesWe work with you to meet your business needs, budget, and deadlines. Our intake services range from a free 1-hour intake to short discoveries to full-scale requirements.More information about our discovery process.
On Wednesday, June 5, 2024, Cisco AnyConnect VPN (also known as CUVPN) will be updated. Cisco is making a name and icon change that could cause confusion. Learn more about the key differences and what to expect.
Two-Step Login is required for all users to authenticate to the CU VPN.
To help ensure best value and a consistent outcome across projects, CIT provides up to two hours of free audio-visual consulting for all AV projects.
CIT's Audio-visual (AV) Installation service installs AV technology into conference rooms, offices, classrooms, auditoria, and other spaces on campus. In learning spaces, this technology enables in-person instruction, hybrid modalities, and remote presenters and participants. Out of the…
Room Schedulers provide small touch panels that display the status of a room's calendar and can be used to reserve rooms.
Crestron is the vendor that supplies the TSS series of touch screen room schedulers, including 7" and 10" models. The Schedulers are compatible with Cornell's Office 365…
Cornell's Video Platform Service (VPS) is a centrally-provided system for university departments and groups to store, archive, catalog, and publish large numbers of videos and other media collections for the web.