Cleaning up inactive accounts is a central pillar in IT security and data management. On some platforms, account cleanup can have a ripple effect on shared data. 

In Qualtrics, when an account is deleted, all surveys associated with that account, including surveys shared with other users, are also deleted.

Protect Survey Data and Avoid Unexpected Disruptions

• Review survey ownership regularly. If you rely on a survey that is owned by someone who has left Cornell or is no longer actively using Qualtrics, request a transfer to an active account.
• Reminder: Qualtrics is not a long-term storage service. Once a survey project is complete, download and store survey data in another approved service.
• For collaborative survey projects, consider Microsoft Forms. Microsoft Forms is Cornell's preferred service for survey collaboration because ownership and administration can be shared among team members. Learn more about Survey Collaboration in Forms.