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Service Management Program Articles

IT Service Management Practices for Unit Implementation

Assessment Checklist for a Unit Service Management Program

Events

Mar

CIT Training: Microsoft Excel for Office 365/2021: Data Analysis with PivotTables

n this course, you will use the advanced PivotTable functionality in Excel to analyze your raw data. You will: Prepare data for PivotTable reporting and create PivotTables from various data sources. Analyze data by using PivotTables. Work with PivotCharts. Register to receive join link. Cost will be $195 per participant.

Apr

AI Exploration Series: Your Bi-Weekly AI Office Hours

Due to popular demand, we're expanding to a full hour while keeping our bi-weekly schedule!

Apr

CIT Training: Custom Development Office Hour

The Custom Development Office Hour is a chance to bring your questions about websites, web development, and digital accessibility to the Custom Development experts. If you don’t have any questions, but just want to learn something new, we may also use the time to discuss general topics such as using Siteimprove, internet/website basics, SEO, and web accessibility testing processes.

Apr

CIT Training: Experience Cornell Content Entry Training

This training is for Cornell faculty, staff, and student employees who will be adding content to the student-facing website, Experience Cornell.

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