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All customer applications should be installed on alternate drives (E:, F:, etc).

Systems Support currently uses the C: drive for our applications and logging. Separating customer applications from the operating system, allows alerts to be generated specifically for customer data, and...Read more

When a new Windows virtual or physical server is delivered, it will include the following:

A patched and up-to-date version of Windows Server. If additional drives (E:, F:) were requested at time of build, they are created and will be empty. A network connection on the VLAN requested. A...Read more

The Managed Servers service provides fully managed virtual and physical machines in a high-availability, state-of-the-art data center. Servers are managed and backed up, and have full emergency power. CIT's Systems Administration team manages server farms in two raised-floor machine rooms in...Read more

Snapshots are “point-in-time” versions of data stored on the share. Snapshots enable access and restoration of old versions of files. This is useful in the event of accidental deletion of a file or for reverting to an older copy of a set of files. Snapshots are the only way a file may be...Read more

AT&T is phasing out use of its corporate calling cards, and Cornell University is no longer issuing new corporate calling cards for faculty, as mentioned previously. The phase-out began May 1, 2015.

For current corporate calling card holders, effective May 1, 2015. AT&T will no...Read more

Current Cornell faculty, students, and staff have free, unlimited access to's online library of high-quality videos on the latest software tools and skills. 2,500 high quality, detailed online training courses for people at all experience levels are available....Read more

In order to receive reboot notification email messages for your Unix and/or Windows servers, you need to be listed as an Area Manager, Technical Contact or Watcher for each server.

To verify you are listed as a contact, complete the following steps.

Log into the SFInfo web site:...Read more