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IT Professionals

When a new Windows virtual or physical server is delivered, it will include the following:

A patched and up-to-date version of Windows Server. If additional drives (E:, F:) were requested at time of build, they are created and will be empty. A network connection on the VLAN requested. A...Read more

The Managed Servers service provides fully managed virtual and physical machines in a high-availability, state-of-the-art data center. Servers are managed and backed up, and have full emergency power. CIT's Systems...Read more

Snapshots are “point-in-time” versions of data stored on the share. Snapshots enable access and restoration of old versions of files. This is useful in the event of accidental deletion of a file or for reverting to an older copy of a set of files. Snapshots are the only way a file may be...Read more

AT&T is phasing out use of its corporate calling cards, and Cornell University is no longer issuing new corporate calling cards for faculty, as mentioned previously. The phase-out began May 1, 2015.

For current corporate calling card holders, effective May 1, 2015. AT&T will no...Read more

Current Cornell faculty, students, and staff have free, unlimited access to's online library of high-quality training videos featuring the latest software, creative, and business skills. Access over 3,500 detailed online courses designed for all experience levels....Read more

In order to receive reboot notification email messages for your Unix and/or Windows servers, you need to be listed as an Area Manager, Technical Contact or Watcher for each server.

To verify you are listed as a contact, complete the following steps.

Log into the SFInfo web site:...Read more

CIT uses Opsview to monitor all servers and attached services. The following conditions are monitored by default:

It's possible to request additional monitoring, for example, web traffic for a web server. Disk space Server down Networking CPU utilization Paging file utilization Physical...Read more

Important : If there is an issue with your server or services on it, On-Call contact information is essential. The IT Service Desk can't contact you without this.

If you need assistance with contact information for on-call lists, send email to...Read more