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Spam makes up more than two-thirds of all email traffic. Every email in the world passes through a gauntlet of junk mail / spam filters designed to protect recipients from all that spam.

With so much complexity, it’s inevitable that the occasional message will be misjudged. Take these...Read more

The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.

Think a service might be broken? Check the IT Alerts page.

Ways to...Read more

How are Gmail and G Suite different?

G Suite includes Gmail and several other tools. While you can continue to use your own Gmail account if you like, it will be completely separate from your G Suite account.

Your own personal Gmail account will also include...Read more

User Experience

User may be unable to log on to their computer using their new NetID password (created at the “Manage Your NetID” page), if they reset the password while off campus. This issue only affects users whose units are using Active Directory authentication for computer log on purposes...Read more

Open the message. From the View menu, select Message , then Raw Source . If you need to copy the headers (to paste somewhere else), Drag over the text from the top of the Source window to the...Read more

E-lists (or mailing lists) are an important tool for keeping in touch with other technical support providers. They also offer a forum to discuss and get help with technical issues.

To subscribe to an e-list, send the command join to listname , where ...Read more

CIT hosts more than 5500 different e-lists, serving more than 1,600,000 members. There are millions of lists hosted in other places. So how do you tell whether these web pages apply to the list you're interested in? A quick look at the email address of the list will tell you. CIT-hosted lists...Read more