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Testing Audio in Advance

The most important step to ensure your web conferencing session has the best audio experience it can is to test in advance. If you encounter an issue while testing, identifying the problem ahead of time will provide you with an opportunity to address and resolve it before the actual session. 

This article applies to: Zoom

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You'll want to check:

  • Audio configurations
  • Hardware
  • Locations

Specifically, try to test all of the following that you can:


Have anyone who will be presenting join the test using the same audio hardware and configuration (and, if possible, from the same location) that they plan to use for the actual event.


Have one or two testers join the test as representative cases for the expected audience. If more than one type of audio connection will be available to the audience try to test all the connection types.

To find out what audience members or people who are not presenting can do to help ensure good audio, see our Minimize Background Noise article.

Meeting Spaces

If part of your session will take place in a conference room, auditorium, lecture hall, or other large meeting space where multiple in-person attendees will present, test the audio conference for this location using the same audio hardware planned for the actual session. Room spaces will require different audio hardware than individual attendees, so be sure that you have appropriate audio hardware for your locations.

For more information about working in particular spaces, see our Audio Best Practice: Know Your Space article.


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