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Cornell University

ITSM and ITIL Online Courses

This article applies to: IT Service Management Program

ITIL 4 Foundation courses are available through CULearn. The suggested order is:

  1. Introduction
  2. Key Concepts
  3. Service Value System
  4. Service Value Chain
  5. Guiding Principles
  6. Key Concepts of Service Management
  7. Service Management Practices 1
  8. Service Management Practices 2
  9. General Management Practices

See ITIL 4 Foundation on CULearn.

Other online learning is available through LinkedIn Learning and SkillSoft. Try searching for the terms IT Service Management or ITIL.

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