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Troubleshooting: Why Did the Zoom Website Show Me a Generic Cookie Privacy Message?

This article applies to: Zoom

Users may see a browser message when logging into the Cornell Zoom website, particularly when in incognito or private browsing mode. This pop-up message provides a link to Zoom’s generic cookie statement and a button allowing the user to maintain browser cookies settings.

Image of popup text: "Zoom uses cookies and similar technologies as described in our cookie statement. You can manage your cookie settings or exercise your rights related to cookies through our Cookies Settings." and a button labelled, "Cookies Settings".

Users concerned about the terms of the generic Zoom cookie privacy terms should be aware that Cornell’s licensing and contract with Zoom supersedes the terms of this generic privacy statement. Data for Cornell University user accounts is not shared by Zoom to any third-party vendor.

Zoom has acknowledged that the appearance of the generic cookie statement on Cornell’s Zoom website is unintentional and are investigating how to prevent it from appearing for Cornell users.

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Last updated: 

Thursday, March 17, 2022 - 8:56am

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