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Two-Step Login Is Prompting me for Outlook on the Web Even Though I Selected Remember Me for 24 Hours

This article applies to: Two-Step Login


User Experience 

I used Two-Step Login earlier in the day and selected Remember Me for 24 Hours.  Why am I prompted again by Two-Step Login when to I go to Outlook on the Web (outlook.cornell.edu)?

Explanation

Office 365 uses a different sign-in system than other campus services. Remember Me for 24 Hours does not carry over between the two systems.  (In more technical terms, Office 365 uses Microsoft’s ADFS federated authentication service but most other campus services use CUWebLogin.)

About this Article

Last updated: 

Tuesday, May 1, 2018 - 11:28am

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