A Meeting Guest Can't Join My Skype for Business Meeting
What to do if a meeting guest can't join your Skype for Business meeting, including instructions if the user doesn't have Skype for Business or is using Skype Commercial (free version).
This article applies to: Skype for Business (Windows)
I am hosting a Skype for Business meeting and a guest can't join the session.
What to Do
There are several options depending on your situation and the amount of time available.
Ask your guest to install the Skype for Business Web App
Installation may take a few minutes.
- Instructions to install the Web App
- Microsoft's instructions for installing the Web App
- What to do if the guest has trouble installing the Web App
Change your online meeting to Zoom
If you've never used Zoom before, please activate your Zoom account. This can take a few minutes.
Change your meeting to a Conference Call
This option is relatively quick, but only works if video and desktop sharing are not required. You can email the presentation materials to all participants as an alternative to desktop sharing.