Service Request Form

Use this form to submit a help request if you don't have a NetID. If you have a NetID, please use myIT unless you cannot receive email to your Cornell address or are unable to login with your NetID and password.

Requests submitted via this form are reviewed Monday through Friday, 8AM to 6PM (Eastern US time), in the order in which they are received. For urgent or time sensitive matters, please call us at 607-255-5500 during the above business hours.

Fields marked with an asterisk (*) are required.

Service Request Form

Tell us about yourself

First Name *

Last Name *

NetID, if you have one

If you know your Cornell NetID, but need assistance in activating it or logging into Cornell services, please enter it here. A Network ID (or NetID) is a personal, unique identifier assigned to you. It consists of your initials followed by one or more numbers.

Phone

Enter a phone number where support staff can reach you, if you prefer to be contacted by phone.

Email *

Enter an email address where support staff can reach you. If your cornell.edu email is not working, enter a different email address.

Location

Affiliation *

Other Affiliation

Tell us about your request

Request Type *

How may we help you?

Request Category *

What specifically may we help with?

Was this page helpful?

Your feedback helps improve the site.

Comments?

To share feedback about this page, log in with your NetID.
Need assistance with an IT@Cornell service? Contact the Service Desk instead.

Search Filters: