Install the Remedy Smart IT Mobile App
The Remedy Smart IT mobile app is available for Android and iOS.
This article applies to: Remedy
- On your mobile device, navigate to
Choose the download for your device.
iOS users will then need to set "BMC Software, Inc." as a trusted enterprise developer, using Apple's instructions.
When running the Smart IT app for the first time, for Server Name,
Leave the Port blank.
If you use Duo, Cornell's two-factor authentication service, you may find that Duo does not always fully process your authentication, and the Smart IT app will fail to load. We suggest you try re-logging into the app.