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View Shared Mail Folders in Outlook 2013 for Windows

This article applies to: Outlook 2013 for Windows

These steps will make your manager's email folders available to you automatically, every time you use Outlook. (It might not be your manager. But for this example, it makes the sentences easier to read if we pretend it is.)

The manager must first share their mail folder(s) before these steps will work. Once they have given you rights, you can follow the steps below.

  1. Click Outlook's File tab.
  2. Click the large Account Settings buttons, then select Account Settings from the list that appears.
  3. In the Account Settings dialog box, click Change.
  4. Click More Settings.
  5. Click the Advanced tab, then click Add.
  6. Type the mailbox name of the person whose mailbox you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you viewing permissions. If you don't get the name exactly, the Exchange server will try to find the mailbox you're looking for. Check to make sure it's the right one.
  7. Click OK to close the Microsoft Exchange dialog box.
  8. Back on the Change E-mail Account dialog box, click Next, then click Finish.
  9. Click Close to exit the Account Settings dialog box.
  10. Quit Outlook. Even though you may already see your manager's mailbox listed after your mail folders, don't be fooled. You must quit and restart before things will work properly. Trust us.
  11. Restart Outlook.

In the Mail section of your Folder Pane you should now see an additional Mailbox with your manager's name.

If you've also been given rights to the person's calendar, completing these steps will also make the calendar for this account appear under Shared Calendars in your Calendar view.

Be very careful when working with multiple accounts that you choose the right one before starting a task like creating a meeting invitation or sending an email.

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