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Conversation View in Outlook 2011 for Mac

Conversation view clusters your messages based on Subject.

This article applies to: Outlook 2011 for Mac


Outlook 2011 for Mac is an older email and calendar application used by Cornell faculty, staff, and graduate and professional students. Microsoft no longer distributes Outlook 2011 and has announced that support will end in 2017. The IT Service Desk will support Outlook 2011 through March 2017.

We recommend that you upgrade to Outlook 2016 for Mac, part of Office 2016 for Mac, which is free for faculty, staff, and students.

By default, Outlook 2011 displays your messages in order of Date Received. You can change the sort order by clicking the heading in any column, or by selecting an option under the View menu, Arrange By.

Another way to arrange your messages is Conversion View, which clusters your messages based on Subject. The original message, your replies, and other people's replies are all displayed together.

Conversation view can help by giving you a compact record of an entire thread, but it can be confusing if you have more than one conversation with identical Subjects, or if you prefer to see your messages in strict chronological order.

If you delete a message while in Conversation view, you actually delete all messages in that thread.

To turn Conversation view on, from Outlook's View menu, select Arrange By, then select Conversations

To turn Conversation view off, from Outlook's View menu, select Arrange By, then select any other sorting option.

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