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Windows

In an effort to reduce EZ-Backup storage charges, some users choose to back up only the folders that contain user documents. This method has serious repercussions in situations such as hard drive failures or lost systems, since operating system and application files can no longer be restored...Read more

This process assumes that the TSM client software was installed using the documentation and installer provided by the EZ-Backup Service.

Start the TSM GUI client.
( Start -> All Programs -> Tivoli Storage Manager -> Backup-Archive GUI ) From the Utilities menu...Read more

TSM generates an error log file containing any errors generated by the Tivoli Storage Manager application and services.

By default, you'll find the scheduler log in the following location:

C:\Program Files\Tivoli\TSM\baclient\dsmerror.log

If you have...Read more

If you are using Microsoft Outlook as your mail client, and you are storing mail on your system, (which means your messages are stored in .pst files on your system, you need to be aware that the TSM client may not consistently backup these files; Outlook can be changing these...Read more

This page is intended for IT support professionals. End users should contact local IT support.

Although the Endpoint Management Tools service encourages adoption of standards and provides a relatively predictable environment, by necessity configurations and applications may vary from...Read more

This page is intended for IT support professionals. End users should contact local IT support.

For non-emergency patches, OS and software patches follow this cycle:

Day 1 (Tuesday Afternoon) Patches are deployed on in-house test systems Regression testing scripts are run Patches...Read more

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