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Windows

BeyondTrust (formerly known as Bomgar) is Cornell's "Remote Assistance" tool. Remote assistance allows a Cornell technical support provider (TSP) to access an end-user's computer in order to resolve a problem without having to talk the user through often elaborate or confusing procedures on the...Read more

Outlook 2016 for Windows is an email and calendar application used by Cornell faculty, staff, and graduate and professional students. It is one of the applications in Microsoft Office 2016.

Outlook 2016 for Windows is free for faculty, staff, and students; see the download link in the...Read more

Every time a Windows server is started (rebooted or restarted), the area manager, technical contacts, and watchers for that server are notified by email. See sample below .

Need Help Before Restart If your Windows server needs to be restarted, and you would like...Read more

VPN allows remote computers to connect and assume an IP address in the Cornell address space. This allows off-campus connections to campus resources that would otherwise not be possible because of routing or firewall restrictions.

VPN users must install Cisco VPN software.

Connect...Read more
Click Start , and then in the Search box enter remote desktop connection . In the Computer box, enter the name of the server to which you want to connect, and then click Connect .
Note : Use the fully qualified server name, for example server_name.cit.cornell.edu.
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Longview is used by Cornell finance staff with budget oversight responsibilities for development, analysis, and forecasting of the operating, trustee, and capital budgets at Cornell.

The system is fed data from KFS and Workday five days per week. This ensures the system contains the...Read more

Spirion (formerly Identity Finder) scans your hard drive, website, or other collection of files to identify confidential data, such as Social Security, credit card, or bank account numbers. When the scan is complete, it produces a list of files that may contain confidential data.

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CIT uses Opsview to monitor all servers and attached services. The following conditions are monitored by default:

It's possible to request additional monitoring, for example, web traffic for a web server. Disk space Server down Networking CPU utilization Paging file utilization Physical...Read more

Shared File Services (SFS) provide file storage which enables sharing of files between groups of users and computers.

Support either the CIFS or...Read more

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