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Outlook 2011 for Mac is an older email and calendar application used by Cornell faculty, staff, and graduate and professional students. Microsoft no longer distributes Outlook 2011 and has announced that support will end in 2017. The IT Service Desk will support Outlook 2011 through March 2017...Read more

Start up the TSM Tools for Administrators application, which you'll find in the Tivoli Storage Manager folder in your Applications folder. If prompted, enter your Mac admin password (not your EZ-Backup password). Under Which application...Read more

The TSM log files can be found in Library -> Logs -> tivoli -> tsm

Double-click dsmerror.log

The oldest entries appear at the beginning of the file; the newest entries appear at the end.

If there is an error with a recent timestamp on it,...Read more

By default, the files are in the following four locations.

We've listed the GUI navigation from hard drive given first, followed by UNIX filename.

Do NOT use "TSM" in the Finder search window to find these files. We on the EZ-Backup team have seen such searches fail to return...Read more

Volumes that are no longer needed can be deleted.

Once you have deleted a filespace , all files in that filespace are permanently gone from the EZ-Backup server and cannot be recovered. You will no longer have a backup copy on the EZ-Backup server.

Run TSM Tools for Administrators...Read more

Installation Instructions for TSM Client v7.1 for

Mac OS X 10.11 (El Capitan) Mac OS X 10.10 (Yosemite) Mac OS X 10.9 (Mavericks) Mac OS X 10.8 (Mountain Lion)

This procedure is NOT for Mac OS X older than 10.8 (Mountain Lion).

If you have an earlier version of the TSM client...Read more

In an effort to reduce EZ-Backup storage charges, some users choose to back up only the folders that contain user documents. This method has serious repercussions in situations such as hard drive failures or lost systems, since operating system and application files can no longer be restored...Read more

In order to configure your TSM client for Macintosh to prompt before starting a backup, add the following processing option to the dsm.sys file:

PRESChedulecmd "/Library/Scripts/EZ-Backup/ /Library/Scripts/EZ-Backup/allowbkp.scpt"

(This command should...Read more

In order to configure your Macintosh to sleep upon completion of a backup, add the following processing option to the dsm.sys file:

POSTNSChedulecmd "/Library/Scripts/EZ-Backup/ /Library/Scripts/EZ-Backup/psbackshut.scpt"

(The command should appear...Read more