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Macintosh

User Experience

When attempting to print from a personal (non-lab) computer, the user is prompted for NetID, printer becomes paused, PaperCut popup never appears.

How to Solve This Problem If you are using Mac OS X 10.10 (Yosemite)

The Net-Print Mac installer was...Read more

When installing the Macintosh CU VPN client, you receive an error that the vpn.pkg file is damaged.

How to Solve this Problem

The error message is misleading; the installation package is not damaged. However, a security setting on your Mac is preventing the...Read more

Zoom is provided free of charge for current faculty, staff, students, and affiliates at all Cornell campuses. You automatically have a Cornell Zoom account. Just install the software and you'll be ready to go.

Attendees of Zoom...Read more

Select eduroam from the Airport menu bar item.


When prompted, enter: Username: Your NetID@cornell.edu, for example pqs665@cornell.edu. Password: Your NetID password. Click Join .


When prompted to examine the server's...Read more
Get Online

Connect to eduroam, Cornell's secure wireless (Wi-Fi) network, to access the Internet, keep everything you do online private, and use your eduroam account at other eduroam institutions .

Select the eduroam Wi-Fi network . Sign in with...Read more

Skillsoft offers thousands of courses, videos, and books at no fee for active Cornell faculty, staff, and students. The following topics are represented: Analyst Research, Business Skills, Compliance, Desktop Skills, Engineering, Government, IT Skills, Well-being, and Certification.

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To use CU VPN with Cornell campus networks and services, you must use the Cisco AnyConnect VPN software. Built-in Windows and Mac OSX software will not work.

Supported operating systems:

Windows 7 (both 32- and 64-bit versions) Mac OS X or macOS, version 10.9 or higher iPhone and...Read more
You must have administrative privileges to install the CU VPN software on your computer. After you install the AnyConnect client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission.

Enter the following:

Connect to...Read more

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