To enable FileVault on a non-managed Mac computer, please see Apple's...Read more
Encryption is the process of scrambling data to make it unreadable to anyone who does not possess the proper key. When you encrypt an entire disk using FileVault, all of the files on the computer are encrypted, including:Operating system files Application files Data files Swap files Free...Read more
When attempting to print from a personal (non-lab) computer, the user is prompted for NetID, printer becomes paused, PaperCut popup never appears.How to Solve This Problem If you are using Mac OS X 10.10 (Yosemite)
The Net-Print Mac installer was...Read more
When installing the Macintosh CU VPN client, you receive an error that the vpn.pkg file is damaged.
How to Solve this Problem
The error message is misleading; the installation package is not damaged. However, a security setting on your Mac is preventing the...Read more
When prompted, enter: Username: Your NetID@cornell.edu, for example firstname.lastname@example.org. Password: Your NetID password. Click Join .
When prompted to examine the server's...Read more
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To use CU VPN with Cornell campus networks and services, you must use the Cisco AnyConnect VPN software. Built-in Windows and Mac OSX software will not work.
Supported operating systems:Windows 7 (both 32- and 64-bit versions) Mac OS X or macOS, version 10.9 or higher iPhone and...Read more