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Nov. 16, 2019 Adobe Sign Security Change

Related services: Electronic Signature


Effective November 16, Cornell's E-Signature service (Adobe Sign) will be modified to require additional authentication for individuals who sign documents using Cornell enterprise accounts. Instead of signing by clicking a link sent via email, individuals will be prompted to log in using CUWebLogin with Two-Step Login. This short training video outlines the process and the responsibilities for people who send documents for signature. 

This additional authentication will increase the security of documents these individuals are asked to sign. This change is being made at the request of the IT Security Office and Cornell leadership to allow the use of Adobe Sign in more situations. 
 
Individuals who are signing high-value transactions in Adobe Sign must have a Cornell enterprise account (check with your unit's Adobe Sign admin if you're not sure which kind of account you have). High-value transactions are worth more than $25,000, or are agreements on behalf of the entire university, such as real estate agreements.
 
This will not change the experience of users who do not have enterprise accounts, even if they happen to have personal Adobe accounts. It will also not change the experience of signers who are outside of Cornell. If you require additional assurance from these users, create a signing password and communicate it to them prior to sending the agreement. This process is also covered in the training video

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