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New Rates for Managed Desktop Start FY17

Cornell’s Managed Desktop service will have new rates and a simplified structure starting with Fiscal Year 2017 (July 1, 2016).

Currently, the service provides over 9,400 Mac and Windows desktops and laptops with these benefits and efficiencies:

  • Updates and security patches for software and operating systems
  • Library of commonly used software
  • University policy compliance
  • Rapid response to zero-day security exploits
  • Standardized environments
  • Inventory reporting

The service’s light and standard versions are being simplified into a single offering, with these rates. To keep costs as low as possible, all rates include a CIT subsidy.

FY17 (starting July 1, 2016)

Special two-for-one rates:
$1.25 per endpoint per month for existing and new customers

$79 per hour for hands-on support
(One-time onboarding fee of $600 waived for all units)

FY18 (starting July 1, 2017) and beyond

1-500 endpoints:              $2.49 per endpoint per month (maximum cost to unit of $936.87 per month)
501-1,000 endpoints:      $1.87 per endpoint per month (maximum cost to unit of $1,491.49 per month)
>1,000 endpoints:            $1.49 per endpoint per month
One-time onboarding fee of $600 for units using the service for the first time
$79 per hour for hands-on support

More about Managed Desktop

IT directors can explore how Managed Desktop could work for their college, department, or administrative unit by contacting us at (for units primarily using Windows), or (for Macintosh).

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