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IE11 Update and Enterprise Mode

On January 12, 2016 Microsoft will support only the most current version of Internet Explorer (IE). This means that Microsoft will no longer provide security patches and bug fixes after January 12 for previous versions, possibly making your browser and system vulnerable. Therefore, Desktop Services has decided to upgrade all instances of IE to the most current version, Internet Explorer 11, for their service group (CIT and DFA). For more information on Microsoft’s changes please visit Internet Explorer Support Lifecycle Policy FAQ.

After IE11 is installed on your computer you may need to switch to Enterprise Mode to continue using some of your web applications, some examples include Hyperion/Brio (retired 2016) and KRONOS. Enabling Enterprise Mode effectively allows you to avoid the common compatibility problems associated with web applications that work in an older version of IE but not the upgraded version.

If you run in to problems after the upgrade then please check to see if Enterprise Mode is activated by going to Internet Explorer and clicking on Tools in the menu bar, a check mark next to Enterprise Mode means it is activated. If you are unable to check the Enterprise Mode option or it does not appear you will need to let your technical support provider know. If you do not know who your technical support provider is then submit a ticket through the Service Desk.

If you are a technical support provider you may want to set up a group policy to enable Enterprise Mode for your users, for more information on how to do this check out Enable Enterprise Mode with Group Policy.

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