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Current Top Ten Hot IT Topics

Related services: Get Support

Looking for more information on a popular IT@Cornell service? This list is updated periodically to reflect the topics Cornell users have recently been interested in learning more about. Here are the top 10 visited pages for IT@Cornell services:

All About Your Cornell NetID

Learn about managing your Cornell NetID and read what access it provides by visiting IT Services Available with Your Role at Cornell

Spot a Phish Before It Bites You

Wondering if that suspicious email in your Inbox is a malicious message trying to “phish” you by getting you to click a shady link or provide personal information? Look through the searchable archive of reported unsafe emails to confirm your suspicions. And if you think you’ve received something “phishy” that has not already been reported, take a moment to report it to the IT Security Office. Learn how to "Fight the Phish!"

Use Two-Step Login to Prevent Hackers from Logging in as You

Cornell places great importance on keeping your data safe from malicious online attacks. One great way to do that is with two-factor authentication, which at Cornell is called Two-Step Login and is required to access most IT services. Read about how to Get Started with Two-Step Login and the Duo app, then find out how to Manage Two-Step Login Devices once you get set up. Those with new mobile devices should visit Replace Your Smartphone Listed in Two-Step Login.

Wondering why the authentication prompt looks a little different than it did last year? Read about this at The Duo Universal Prompt: A New Look for Two-Step Login.

Manage Cornell Email with Outlook on the Web

Available to anyone with a Cornell Office 365 account, Outlook on the web lets you manage your Cornell email and calendar through any of the major browsers, including Chrome, Safari, Firefox, and Edge. If  you are wondering how to sort, mark, or filter incoming mail to folders, visit Rules (Filters) in Outlook on the web.

Use Workday for Your HR Needs

Workday is the one-stop shop for Cornell human resource, benefits, and payroll needs—for employees and managers. For help using Workday, visit How to Use Workday. Need help finding information about a colleague or your unit's organizational charts? Visit Viewing Employee Information / Using Organizational Charts (PDF).

Create and Distribute Surveys Using Qualtrics

Using Qualtrics, Cornell faculty, students, and staff can create and distribute surveys to gather information that support university projects and assignments. Those with a demonstrated academic or business need to conduct a survey can get started at Create a Qualtrics Account

Collaborate and Share Files with Box

Box provides current Cornell faculty, staff, students, and affiliates with a simple way to share critical research, collaborate on group assignments, and manage team files. Check out Frequently Asked Questions about Box. Before using Box to store, share, or collaborate with institutional information, review the Regulated Data Chart (Box is listed in the Collaboration Services section).

Manage Networked Campus Computers with PrinterLogic

PrinterLogic lets users connected to the Cornell network on a Windows or Mac computer manage networked printers in their unit. The utility requires an internet connection and a major web browser. Your IT staff will install PrinterLogic automatically to your managed computer. Once you’re up and running, learn how to Set Your Printer for Color or Black and White Printing.

Find Out About Licensed Software from Cornell

The university provides licenses for software to the Cornell community. Read important details about the licensed applications available to you at Software Licensing. Wondering what IT services are available with your role at Cornell? Visit IT Services Available with Your Role at Cornell.

Email for Faculty and Staff

Faculty and staff members have access to a suite of Office services, which includes Outlook for email. Read about Email for Faculty and Staff and learn the ins and outs of Microsoft Office. 

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