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CU Print Update: Cornell's New Printing Service

Related services: CU Print, Net-Print


Cornell is currently transitioning from Net-Print to CU Print, the new campus printing service. As part of the Student Printing Service Project, Cornell Information Technologies (CIT) and the Student Assembly partnered to select the new service name. CU Print is now available in many high-use campus areas, including some CU Library locations, residence halls, and Community Centers.

CU Print ensures a streamlined experience across printers, fees, and functionality:

  • A standardized printer fleet supported by a single vendor, Toshiba Inc.
  • An annual $15 print allocation for all matriculated undergraduate, graduate, and professional students, which covers more than 200 pages of free black-and-white printing.
  • Environmental sustainability through PrintReleaf global reforestation.
  • Standard reduced printing rates: CU Print is 6 cents per black-and-white page; Net-Print is typically 9 cents. The color printing rate is 13 cents, reduced from the typical Net-Print rate of 23 cents.

Students can install CU Print and start using their $15 annual print allocation immediately. If additional printing is required beyond the allocation amount, it will be charged to the student’s Bursar account. Both CU Print and Net-Print software can be installed separately. CU Print printers are available at many locations across campus, and more are upcoming. See the current list of CU Print locations. Some printers are located in study spaces that require a reservation.

The Net-Print and CU Print systems will operate simultaneously until all devices and print queues supported by Net-Print have been transitioned to the new service. Please note: Net-Print account balances must be used up by May 30, 2021. Pursuant to CIT policy, there are no refunds available from this account, and there is no mechanism for transferring student account balances from Net-Print to CU Print. After May 30, 2021, any amounts left in a Net-Print account will become part of the general operating budget for CU Print.

Wherever possible, CU Print uses features of the industry-standard PaperCut print management software to decrease administrative costs and improve reliability. CIT will continue working with colleges and departments to convert most remaining Net-Print printers to CU Print by summer 2021. Eventually, CU Print will expand to support departmental printing as well.

The concept for CU Print originated from an assessment of the current Net-Print service that identified opportunities for improvement in consistency, print and maintenance costs, sustainability, and overall features. This assessment was informed and guided by the Student Assembly, IT Governance Council, CIT, and other university stakeholders. The student print allocation was determined by reviewing printer usage over two semesters (Fall 2018–Spring 2019) and calculating the median print use for all students.

For questions about the CU Print service, contact the IT Service Desk.

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