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News: 2017

After the new IT@Cornell website launches URLs to all service home pages and to other major pages will continue to work (via redirects). If you encounter "page not found", use the search within the new site to find the page at its new location. It's very easy to add more redirects, so after...

This past week, over 230 Cornell staff and faculty attended our Zoom Basic training session. If you'd like to view either the Zoom Basic or Zoom Advanced training, the sessions have been recorded.

On Monday, January 16, 2017 CIT will soft launch Remedy’s customer web portal, MyIT. Support staff will need to be familiar with how to see and update ‘Work Orders’ in Remedy, and there are opportunities next week for users to view a demo and attend a training.

Last month we announced that on Sunday, January 15, 2017 users of Cmail would start to see the CUWebLogin page when they accessed their Cmail account. That change will no longer happen, users will see no change on their end.

Academic Technologies and the Center for Teaching Excellence have partnered with the School of Continuing Education and Summer Sessions (SCE) to develop a quality review process for online courses offered by SCE during the Cornell Summer and Winter sessions.

Eight vans and two cars from IT@Cornell offer support around campus and beyond.

This is a reminder that the new, enhanced Net-Print launched on Tuesday, January 10. All users of Net-Print from personal laptops will need to reinstall the software and queues before they can print.

Last month, CIT published the case study, “Net-Print’s new backend software and the unique printing needs of AA&P.” The case study details the unique printing needs of Architecture, Art and Planning and how the CIT Net-Print team worked with AA&P’s IT team to pilot the new software...

CIT upcoming training includes these two workshops:

Remedy Work Order Management: Basic Training
This session provides training to users who are either new to the application or want a refresher on the basic functions of the application. For Cornell Staff...

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