Console Access
Access to virtual power and snapshot operations is available for servers in the Server Farm.
This article applies to: Managed Servers
The VM Control application provides access to a subset of virtual machine functions for customers of the Server Farm. These capabilities are restricted on a per-server basis to individuals listed as Area Managers or Delegates in SFInfo.
Typical usage scenarios involve power-cycling an otherwise non-responsive host or operating on virtual machine snapshots. Direct access to server consoles remains restricted to Managed Server staff.
If you require assistance with an unresponsive server, and power-cycling via VM Control does not resolve the issue, please contact us via the instructions on our Get Support page.
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