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Install Longview - No Active Directory, No Endpoint Management Tools Service

This article applies to: Longview


This page is intended for IT support professionals. End users should contact the IT support staff in their department, college, or unit.

System Requirements

  • Windows 7 or 10 (32-bit or 64-bit)
  • MS Office 2013 or 2016 (32-bit)
  • MS Excel 2013 or 2016 (32 bit)
  • Internet Explorer (IE) version 11 (32 bit)
  • JRE 1.8.0
  • .NET version 4.5.2 or 4.6.1

Longview Software Requirements

Existing users DO NOT need to upgrade web controls, security certificates, or Internet Explorer configuration parameters. These components will function as before. (If you do need to upgrade Internet Explorer for some reason, see the parameter instructions at the end of this page). You do need to upgrade Longview for Excel.

Upgrade Longview for Excel

  1. While on the Longview user’s workstation, running as the Administrator, download the Longview for Excel file.
  2. Unzip the file.
  3. Uninstall any previous version of Longview for Excel – cornellprd (either Version 7.2.x.nnnn, Version 7.3.x.nnnn or Version 10.1.nnnn) using the Windows Control Panel Programs and Features.
  4. Run install_64_bit_OS.bat for a 64-bit operating system or install_32_bit_OS.bat for a 32-bit operating system to install the current version of Longview for Excel – cornellprd.

Install Web Controls and Security Certificates

These instructions are for new installations of web controls and security certificates--existing 7.2.1 versions will continue to work with 7.3, no need to update.

  1. Download the Longview web controls installer package.
  2. Unzip the file.
  3. Install the Longview Web Controls Installer-7.2 Update 1 (Build 2549.7).msi (run as Administrator).
  4. Download the Longview security certificates.
  5. Unzip the file.
  6. Run install.bat (run as Administrator).

Make the following changes to the user's Internet Explorer browser settings.

  1. From Tools, select Internet Options -> Security -> Trusted Sites, then click Sites.
  2. Enter https://cornell.lvcloud.com, click Add, then click Close. You'll be returned to the Internet Options dialog box on the Security tab.
  3. Click Custom level.
  4. Under .NET Framework (at the top of the list of settings),
    • Set Loose XAML to Enable.
    • Set XAML browser applications to Enable.
    • Set XPS documents to Enable.
  5. Under ActiveX controls and plug-ins (near the top of the list of settings),
    • Set Allow ActiveX Filtering to Enable.
    • Set Binary and script behaviors to Enable.
    • Set Download signed ActiveX controls to Prompt.
    • Set Run ActiveX controls and plug-ins to Enable.
    • Set Script ActiveX controls marked safe for scripting to Enable.
  6. Under User Authentication (at the bottom of the list of settings), set Logon to Automatic login with current user name and password.
  7. Click OK.
  8. Click OK to close the Internet Options dialog box.

About this Article

Last updated: 

Monday, August 13, 2018 - 2:48pm

Audience: 

Staff

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