Why Can't I Dial Long-Distance or International Calls?
What to do if you can't dial long-distance or international calls.
This article applies to: Local, Domestic and International Calling, Student Voice Service, Telephone Services for Faculty and Staff
Local calls go through, but domestic and international calls do not. What do I do?
Troubleshooting For Students
You may be calling from a restricted telephone that will not allow off campus, long distance, or international calls. If so, Submit a Request to get a PIN, which will allow you to make these calls.
Troubleshooting For Faculty and Staff
The calls are being made on a restricted phone and will not allow these calls to be placed without an authorization code. Please contact your departmental Telecommunications Coordinator who will either submit a request for an authorization code or will change the phone's restriction level.