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Update Apple Purchasing Info (Endpoint Management Tools - Mac)

This article applies to: Endpoint Management Tools


This page is intended for IT support professionals. End users should contact local IT support.

Apple provides customers such as Cornell with a Service Account to a service portal Global Service Exchange (GSX). Casper can collect purchase datewarranty expiration date, and AppleCare ID number from this portal. The Casper server is configured to use GSX with Cornell's Service Account, so you need only trigger the pull of data.

There are two general approaches, updating a computer record individually or doing a batch.

Update Purchasing Information for One Computer

  1. Log into your JSS site at https://jssmgt.it.cornell.edu/<JSSInstance>
    replacing <JSSInstance> with your instance's name.
    For example, https://jssmgt.it.cornell.edu/limnology
  2. Click Computers. You can search for various components (peripherals, applications, etc.). By default, Computers is the selection.
  3. Leaving Computers as the selection, enter search attributes, then click Search. Leave the search field blank to include all computers in the search results. The results appear as a list of the computers matching your search.
  4. Click on the name of the computer you want to update.
  5. Click Purchasing (in the list under the Inventory tab).
  6. Click Edit (at the bottom of the Purchasing panel).
  7. Click the search icon (magnifying glass in small blue circle just below the PO Number field) to perform the lookup. This may take several moments.
  8. Click Save.

Update Purchasing Information for Multiple Computers

  1. Log into your JSS site at https://jssmgt.it.cornell.edu/<JSSInstance>
    replacing <JSSInstance> with your instance's name.
    For example, https://jssmgt.it.cornell.edu/limnology
  2. Click Computers. You can search for various components (peripherals, applications, etc.). By default, Computers is the selection.
  3. Leaving Computers as the selection, enter search attributes, then click Search. Leave the search field blank to include all computers in the search results. The results appear as a list of the computers matching your search.
  4. Below the results, click Action.
  5. At the Choose an Action prompt, select Look up Purchasing Information from GSX, then click Next. The lookup may take several moments.
  6. Once the results are displayed, click to put a check in the Update column for each row of the results.
  7. Click Next, then click Done.

About this Article

Last updated: 

Wednesday, January 10, 2018 - 11:14am

Audience: 

IT Professionals

Operating System: 

Macintosh

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