Enterprise Content Management Terms and Conditions
This article applies to: Enterprise Content Management
Cornell Enterprise Content Management (ECM) is a flexible platform upon which supportable solutions funded by campus units may be built.
Campus units work with the vendor, Perceptive Software, to devise new content management implementations. The Office of Planning and Program Management manages the relationship between the university and the vendor.
To adhere to a variety of federal, state, and local laws, and Cornell policies, some types of information are allowed to be stored in this system and some are prohibited:
- FERPA related material is allowed.
- Cornell confidential data, such as SSNs, is allowed.
- Do not store material covered by PCI compliance regulations, such as credit card numbers.
- Do not store HIPPA protected material, such as human medical records, at this time.
The system is comprised of the software delivered by Perceptive Software, installed onsite in the Cornell server farms, along with delivered client software installed on the desktop computers as needed. ECM is intended to serve Cornell departments and units across all 4 campuses: Ithaca Campus, Weill Cornell Medical College, Qatar Medical College, and the Cornell NYC Tech Campus.
The system is intended to be available 24 hours a day, every day, except during periods of scheduled maintenance. To that end, the platform will be implemented with redundancy at as many levels as possible, with the redundant portions split between the Rhodes and CCC server rooms.
Enterprise Content Management is available as a result of the centralization of existing campus content management initiatives to the ECM Platform Service. Management of the platform, server operation, and onboarding are handled by CIT Commercial Apps.