Reporting a Problem
This article applies to: CUView Digital Signs
Things to Think About Before Submitting a Trouble Ticket
- Check to make sure the display is on and correct input is selected.
- Check to see if any cables (within easy view/access) are disconnected.
- Verify with the local content creator to make sure no planned content change has occurred.
- Note symptoms of outage; i.e. what is on the screen, including error message if present.
Report an Issue
Submit a trouble ticket for your CUView service by filling out a Request for Service form.