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Reporting a Problem

This article applies to: CUView Digital Signs

Things to Think About Before Submitting a Trouble Ticket

  • Check to make sure the display is on and correct input is selected.
  • Check to see if any cables (within easy view/access) are disconnected.
  • Verify with the local content creator to make sure no planned content change has occurred.
  • Note symptoms of outage; i.e. what is on the screen, including error message if present.

Report an Issue

Submit a trouble ticket for your CUView service by filling out a Request for Service form.

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