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Install the Perceptive Content Client

Perceptive Content (formerly ImageNow) is used to work with various Enterprise Content Management solutions. The Perceptive Content client runs on Windows only.


You will need an account with administrative rights on your computer.

If you have a managed desktop, contact your local technical support provider to perform this installation for you. Tech support providers should see our Deploy Perceptive Content via Endpoint Management Tools article.

The following procedure should only be used on Windows computers that are NOT managed through CIT's Endpoint Management Tools service.

  1. Download the Perceptive Content client installer.
    (Click the link, authenticate using your NetID and its password if prompted.)
  2. Right-click the installer (the file name is ClientSetup_1613.exe and it will probably be in your Downloads folder), then select Run as Administrator.
    (Where prompted throughout the install process, click Yes when asked to allow computer to complete the installation and authenticate using credentials having admin rights to your computer.)
  3. Select English for the installation language, then click OK.
    Wait while the installation files are extracted and verified. This may take a few minutes.
  4. On the Welcome screen, click Next.
  5. On the License Agreement screen, scroll to the bottom (some people even read the agreement), click I accept the terms in the license agreement, then click Next.
    You will not be able to click Next until you scroll to the bottom of the agreement text.
  6. On the Custom Setup screen, click the X next to ImageNow Printer, then select This feature will be installed on the local hard drive.
  7. Click the X next to Business Insight Integration, then select This feature will be installed on the local hard drive.
  8. Click Next.
  9. On the Default Connection Profile screen, enter the following information:
    • Profile name: We suggest Imaging Prod (for production), but you can use whatever name you prefer.
    • Server name: imagenow.ecm.cornell.edu
    • Port number: 6200
    • Then click Next.
  10. On the Perceptive Enterprise Deployment Server screen, leave the URL blank and click Next.
  11. On the ImageNow Shortcuts screen, select whichever shortcuts you want, then click Next.
  12. On the Ready to Install the Program screen, click Install.
    Wait while ImageNow is installed. This may take a few minutes.
  13. On the Installation Wizard Completed screen, click Finish.

You can now delete the installer file from your computer.

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