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  • Manage Accounts

    • Last updated: September 10, 2020 For Letter (8½ by 11 inches) and Legal (8 by 14 inches; most print locations support Legal size, but not all), black and white...
    • You must be on a campus network or using CU VPN to use this procedure. Log in to the CU Print web portal with your NetID and password. The Summary page will open, showing your...

    Printing

    • CU Print is available in the following locations (list updated September 1, 2021): Location Printer Types...
    • CU Print printers service have been configured to issue a refund automatically if a technical problem occurred while your print job was being printed. If your job did not print correctly and...
    • You must be on a campus network or connected via CU VPN to use this procedure. To print from your own computer, you need to have installed the CU Print software. The software is...
    • All CU Print printers are equipped with a card reader. When you have sent a document to one of the CU Print queues, just hover your Cornell ID card over the card reader on the printer,...
    • Scan a document and send it to your email address.

    Setup

    • Installing the CU Print software and print queues
    • If you will be doing all or most of your printing to CU Print printers, you can set one of the CU Print queues as your default. You still have the option, every time you print any document, to...
    • Should you no longer need to use CU Print printers, you can uninstall the software. Windows Open Windows Settings. Click Apps. On the Apps & features list,...

    Troubleshooting

    • If, when trying to print, you receive the error message PCL XL error - warning, illegalMediaSize you need to set the paper size of your document before you send the job to print...
    • User Experience I've authenticated, but the printer icon in my dock is bouncing and it says my job is "held for authentication." How to Solve this Problem If you entered your...
    • CU Print printers service have been configured to issue a refund automatically if a technical problem occurred while your print job was being printed. If your job did not print correctly and...
    • All registered students should be able to use CU Print in association with their Bursar account. Please check with the University Bursar's office if you encounter a problem with this.