CU Print Articles back Search titles Show titles with any search term. See all topics Troubleshooting CU Print Error: PCL XL error - warning, illegalMediaSize If, when trying to print, you receive the error message PCL XL error - warning, illegalMediaSize you need to set the paper size of your document before you send the job to print... CU Print Problem: Jobs Held for Authentication (Mac) User Experience I've authenticated, but the printer icon in my dock is bouncing and it says my job is "held for authentication." How to Solve this Problem If you entered your... CU Print Refunds CU Print printers service have been configured to issue a refund automatically if a technical problem occurred while your print job was being printed. If your job did not print correctly and... Problem: CU Print Says It Can't Charge My Bursar Account All registered students should be able to use CU Print in association with their Bursar account. Please check with the University Bursar's office if you encounter a problem with this.