CU Print Articles back Search titles Show titles with any search term. See all topics Troubleshooting CU Print Problem: Jobs Held for Authentication (Mac) User Experience I've authenticated, but the printer icon in my dock is bouncing and it says my job is "held for authentication." How to Solve this Problem If you entered your... CU Print Refunds CU Print printers service have been configured to issue a refund automatically if a technical problem occurred while your print job was being printed. If your job did not print correctly and... Problem: CU Print Says It Can't Charge My Bursar Account All registered students should be able to use CU Print in association with their Bursar account. Please check with the University Bursar's office if you encounter a problem with this.