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  • Basics

    • Onboarding is the process of bringing a unit or department into the Endpoint Management Tools service. (It does not refer to the state of individual computers.) In order for the Endpoint...
    • This service is intended for IT support professionals. End users should contact local IT support. Endpoint Management Tools is designed to work “out of the box” with standard...
    • The service fee for Endpoint Management Tools is $2.45 per workstation, billed monthly.  Any Windows computer or device managed with Configuration Manager will be billed if it has...
    • Only IT service group directors and their designates may initiate requests for Endpoint Management Tools service or support (this page). If you are not an IT service group director or a...
    • To initiate service in your unit or IT service group, please contact us at the email addresses listed below. The Desktop Engineering team will contact you to learn more about your environment, to...
    • This service is intended for IT support professionals. End users should contact local IT support. The Endpoint Management Tools service offers IT staff an efficient, secure method...